Volunteer Guidelines

More than 1,000 volunteers serve at the Mission each month.

We are always looking for passionate, skilled, and committed individuals or groups to serve in all areas of our ministry.

We care for our volunteers as much as we care for the community of people we serve. To provide our volunteers with a safe environment and to best serve those individuals placed in our care, all volunteers of the Frederick Rescue Mission must strictly adhere to the guidelines below.

If you would like to support the Mission, please visit our Giving or Current Needs pages.

Mission Statement

The Frederick Rescue Mission is a Christ-centered ministry that serves residents from Frederick County and surrounding areas. Our vision is to change lives now and for eternity. Our Mission is to rescue people from hunger, poverty, and substance addiction through Christ’s love.

Our Guidelines

Thank you for helping us change lives now and for eternity

Mission Statement
Volunteers must read the Mission Statement above and agree not to say or do anything that would compromise the integrity of the said Mission Statement.

Statement of Faith
Volunteers must agree to read the Statement of Faith before sharing spiritual insight and/or guidance that would compromise the integrity of the Mission’s Statement of Faith.

Dress
Volunteers should dress conservatively. For those working with food or clothing, volunteers must wear closed-toed shoes and shirts with sleeves.

Personal Belongings
Volunteers should leave all personal belongings at home or in a secured vehicle.

Service Area
Volunteers should not leave the area of service they are assigned without permission from a supervising Mission team member.

Personal Information
Volunteers should not share any personal information with residents or guests. Examples of personal information include, but are not limited to, last name, telephone number, address, and work information.

Gifts and/or Loans
Volunteers may not give residents or anyone the Mission serves gifts of any kind, including money or loans.

Transportation
Volunteers may not transport residents or those we serve without prior approval of a Mission residential team supervisor.

Age
Individuals must be 12+ years old to volunteer and accompanied by an adult if under 18. Volunteers in the Food Distribution Center must be at least 16 years old.

Contact / Relations
Off-premise social interactions with residents is discouraged and must be discussed with the appropriate program director prior to engagement.

Improper Familiarity
Volunteers are strictly prohibited from flirting, dating or engaging in relations of any kind with residents and those we serve.

Mission’s Privacy Policy
Volunteers must keep all information acquired while serving at the Mission confidential.

Inappropriate Behavior or Situations
Volunteers must report inappropriate behavior or situations to a supervising team member, immediately.

Prescription Medication

  • Volunteers are prohibited from bringing prescription medication onto Mission property.
  • Volunteers should not work while ill and should call the Mission to cancel any hours previously signed
  • Over the-Counter Medication – Volunteers must not offer or give residents or those we serve any medication, i.e. aspirin, cough medication, cough drops, or anything containing alcohol.

Foul Language and Violence
Volunteers must not use or engage in foul language or violence of any nature while serving at the Mission. Any suspicion of assault, sexual harassment or other inappropriate behavior must be reported to the volunteer manager immediately.

Soliciting
Volunteers are not permitted to solicit goods or services on Mission property.

Background Checks
Volunteers are subject to background investigation prior to the start of volunteer service.

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Carol Switzer
Faith House Program Coordinator

Carol coordinates the programs at Faith House, working with residents to help them develop skills for independence. Carol also runs Crossed Bridges with her husband Jonathan. She enjoys playing any sport with a ball, crocheting, bike riding, and spending time with her husband and five children. 

“He who loves God must love his brother also.” (1 John 4:21) explains what wakes Carol up in the morning to begin a new day; being able to serve the Lord while working with people, whether it be administratively or relationally. She loves hearing the testimonies of how Jesus has changed people’s lives, especially because He’s done so much for her!